DataViox Terms of Use
Last updated: January 15, 2026. These terms govern your access to and use of the DataViox platform, including our website at dataviox.pro, any APIs, and associated services. By using our services, you agree to these conditions.
Document Sections
For questions regarding these terms, contact our legal team at the address above.
1. Scope, Acceptance, and Definitions
By accessing or using dataviox.pro (the "Site") or any DataViox service ("Services"), you represent that you have the full legal authority to enter into this agreement. If you are using the Services on behalf of an organization, you agree to these terms for that organization and confirm that you have the authority to bind them.
This agreement constitutes the entire understanding between you and DataViox. Any prior discussions or proposals are superseded by these terms. We reserve the right to update these terms; continued use constitutes acceptance of changes.
Key Definitions
- User Content: Any data, code, or materials you upload, process, or store via our Services.
- API: The programmatic interface provided for integration, subject to rate limits and authentication.
- Sensitive Data: Any data subject to specific regulatory requirements (e.g., PII, financial, health data).
Quick Fact
This version of the terms was finalized after a 30-day review period with our user advisory board in Q4 2025, focusing on clarity for API integrations.
2. Permitted Use & User Responsibilities
DataViox provides data aggregation, visualization, and analytics tools. You may use our Services for lawful business or research purposes, consistent with these terms and our Acceptable Use Policy.
Your Obligations
- ✓ Maintain accurate account information
- ✓ Secure your credentials
- ✓ Comply with all applicable laws
- ✓ Notify us of unauthorized access
Restrictions
- ✗ Reverse engineering our systems
- ✗ Sharing credentials with others
- ✗ Sending unsolicited commercial messages
- ✗ Violating third-party rights
Policy Note
We monitor for abuse of computational resources. Heavy usage patterns may trigger an automatic review, which we'll communicate via the email associated with your account.
3. Intellectual Property & Data Ownership
The core DataViox platform, its visualizations, and underlying code are protected by copyright and trade secret laws. You own your User Content and the insights you generate. We own our proprietary algorithms and the anonymized, aggregated metadata generated across the platform.
*You grant DataViox a limited license to host, process, and display your User Content solely to provide the Services.
4. Limitations of Liability & Service Disclaimers
Service Availability
We strive for 99.95% uptime. However, we do not guarantee uninterrupted or error-free operation. Scheduled maintenance will be communicated 48 hours in advance.
Data Accuracy
The Services process data from various sources. We are not responsible for the accuracy, completeness, or legality of the data you ingest.
Critical Limitation
To the fullest extent permitted by law, DataViox's total aggregate liability for any claim arising from these terms or the use of our services is limited to the amount you paid us in the twelve (12) months preceding the claim. We will not be liable for any indirect, incidental, or consequential damages.
- No liability for lost profits or business interruption.
- No liability for data loss beyond our standard backup retention.
- Force majeure events are exempt from liability.
5. Termination, Governing Law, and Dispute Resolution
Either party may terminate this agreement with 30 days' written notice. DataViox may terminate immediately for material breach, non-payment, or violation of our policies.
Governing Law
These terms are governed by the laws of Italy. Any disputes will be resolved in the courts of Rome.
Dispute Resolution
We encourage direct communication. If unresolved, disputes will be settled by binding arbitration under the rules of the Italian Chambers of Arbitration.
Executive Summary
These terms protect both your data ownership and our platform integrity. You own what you bring and build; we own the core technology. Liability is capped at your annual subscription, aligning risk with the value delivered.
For disputes, direct communication is the first step, backed by a clear arbitration process. This framework is designed to be efficient and fair, minimizing legal overhead for all parties.
Effective Date: January 15, 2026
Methodology Note: How This Document Was Created
This Terms of Service document was developed through a iterative process balancing three critical constraints: user clarity, regulatory compliance (GDPR, Italian Consumer Code), and operational practicality for a data analytics platform.
Clarity Goal
Avoid legalese where plain English suffices. Use clear headings and examples.
Compliance Check
Reviewed against Italian law 231/2001 and GDPR Article 28 for data processors.
Practical Limits
Caps on liability reflect standard SaaS industry benchmarks, not unlimited exposure.
This document is not a substitute for professional legal advice. Consult your own counsel for specific situations.